Chicagoland Surgery Centers (“Chicagoland Surgery Centers,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal and health information of our patients, website visitors, and prospective patients. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the rights you have regarding your information. By requesting a consultation, scheduling an appointment, calling, emailing, submitting a form, or otherwise engaging with Chicagoland Surgery Centers, you agree to the practices described in this Policy.
This Policy applies to our website and general business operations. Your protected health information (PHI) collected in the course of medical care is additionally governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which prevails in the event of any conflict.
Information you provide directly: name, date of birth, phone number, email address, mailing address, insurance information, medical history, vision and eye-health details, reason for visit, payment information, and any other information you submit through our contact forms, appointment requests, or in-office paperwork.
Information collected automatically when you visit our website: IP address, device type, browser type and version, operating system, referring URL, approximate location, pages viewed, time spent on pages, and similar analytics data.
Information from third parties: referring physicians, insurance carriers, and authorized family members or caregivers, where applicable and permitted by law.
We use the information we collect to:
Schedule, confirm, and manage appointments and consultations. – Provide medical care, diagnostic services, and surgical procedures. – Verify insurance benefits and process billing, payments, and claims. – Send appointment reminders, pre- and post-operative instructions, test results, and follow-up communications. – Respond to inquiries, requests, and questions submitted through our website or by phone/email. – Improve our website, services, and patient experience. – Comply with legal, regulatory, accreditation, and safety obligations, including HIPAA.
Our website may use cookies, tracking pixels, web beacons, and similar technologies to analyze traffic, understand how visitors interact with our site, and improve overall performance and user experience. You can modify your browser settings to refuse or delete cookies; however, doing so may affect the functionality of certain website features.
We do not use cookies to collect protected health information.
We do not sell your personal information. We only share information in the following limited circumstances:
With trusted service providers and business associates (such as scheduling platforms, payment processors, IT and hosting providers, and communication tools) under written agreements that require them to safeguard your information. – With insurance carriers, referring providers, and other healthcare professionals involved in your care, as needed for treatment, payment, and healthcare operations. – To comply with applicable laws, regulations, subpoenas, court orders, or other valid legal processes. – To protect the rights, property, or safety of Chicagoland Surgery Centers, our patients, staff, or the public. – With your written authorization, for any purpose not otherwise described in this Policy.
Chicagoland Surgery Centers uses industry-standard administrative, technical, and physical safeguards — including encrypted data transmission, secure storage, access controls, and staff training — to protect your personal and health information. While we work diligently to safeguard your data, no method of transmission or storage over the internet is completely secure. We continuously review and update our practices to maintain the confidentiality and integrity of your information.
Depending on applicable law, you may have the following rights regarding your information:
Marketing communications: You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any message or by contacting us directly. – Access and correction: You may request access to the personal information we hold about you, or ask us to correct inaccuracies. – Deletion: You may request deletion of certain personal information, subject to legal, medical record retention, and regulatory obligations. – HIPAA rights: Patients have additional rights under HIPAA regarding their medical records, including the right to request amendments, restrictions on disclosures, and an accounting of disclosures. These rights are described in our Notice of Privacy Practices.
To exercise any of these rights, please contact us using the information at the bottom of this page.
We retain personal and medical information only as long as necessary to provide our services, deliver continuity of care, comply with applicable medical record retention laws, fulfill legal and regulatory requirements, resolve disputes, and enforce our agreements. Medical records are retained in accordance with Illinois state law and applicable federal regulations.
Chicagoland Surgery Centers proudly serves pediatric patients; however, our website is not directed to children, and we do not knowingly collect personal information online from children under 13 without verifiable parental or guardian consent. If we become aware that a child under 13 has provided information through our website without proper consent, we will promptly delete it. Medical information for pediatric patients is collected in person from a parent or legal guardian and is governed by HIPAA and applicable law.
Chicagoland Surgery Centers is based in the United States and provides services exclusively within the State of Illinois. If you access our website or communicate with us from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States in accordance with this Policy and applicable U.S. law.
Chicagoland Surgery Centers may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The “Last Updated” date at the top of this Policy will indicate when the most recent changes were made. Your continued use of our website or services after any updates constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:
Chicagoland Surgery Centers 📍 [Insert street address] 📞 [Insert phone number] ✉️ [Insert email address] 🌐 chicagolandsurgery.com
Office Hours: Monday – Saturday, 9:00 AM – 5:00 PM | Sunday: Closed